Our hours of operation for both shipping and customer service are Monday through Friday, 8 a.m. to 4 p.m. PST, excluding weekends and major USA holidays. Orders will ship 1-2 business day after you order. This does not include the time spent in transit!
*NOTE: during new releases, holidays, etc. there can be an additional 2-4 business days of processing time.
- Total distance between us and you
- Whether your parcel is a domestic (USA) or international (everywhere else) shipment
- What delivery method you select
- USPS First Class: 7-10 business Days
- USPS Priority Mail: 5-7 business Days ($100 worth of insurance included)
- UPS Ground: 2-5 business days ($100 insurance included)
- UPS 2nd Day Air: 2 business days ($100 insurance included)
(Does NOT account for time spent at customs, border inspection facilities, etc):
- DHL eCommerce International: 7-13 business days ($100 insurance included)
- DHL eCommerce International Priority: 4-12 business days ($100 insurance included)
- UPS Worldwide Expedited: 2-5 business days ($100 insurance included)
How much is shipping?
- Domestic vs International shipments
- Total weight of package
- Selected shipping method